Website Migration
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Q: Why do I have to transfer my site? What does web site migration entail?
A: If your present hosting provider can no longer satisfy the needs of your website, or if you experience regular downtime, or if you are forced to wait for hours for the client service team to respond back to you, it may be a clever idea to switch your web hosting provider, i.e. to transfer all the files for your web sites together with your databases from your current provider to your new provider. At linklebanon Hosting, we know that this can be hard and time–consuming. Because of this, we’ll accomplish all that for you at no cost!Our highly trained technical team will transfer your website content from your present provider to us. Our techs have got lots of experience migrating web sites and are able to handle anything – from a common WordPress–powered weblog or Joomla™ web site, to a highly complex, custom–built app.
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Q: How much time will the website migration procedure take?
A: While we can’t give you an exact time interval, since there are many variables, among them the size of the files and databases, the location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our very best to migrate your site within 48h, and in certain cases – within 24h (when the content is not very large).
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Q: My personal privacy is important to me. What data do you need?
A: We don’t request any sensitive info. We will require, though, the login information for your old hosting account and the name of the web site that you’d like to move.
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Q: You will access sensitive data. How can I be sure that you won’t misuse it?
A: User privacy is indeed one of our paramount responsibilities – that’s why, both our payment transaction page and our CP login page are secured with enterprise–level SSLs. We employ safety measures, which include, but are not limited to: physical, digital and administrative operations to secure the information that we collect online. And we also have a very detailed and rigid Privacy Policy, which outlines the types of information that we collect.
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Q: What about downtime? Will my web site be offline?
A: While we migrate your web site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the migration is complete, we will make sure that everything is functioning properly and that the integrity of your data is not compromised prior to notifying you that the migration is completed. Then we will instruct you how to move the domain name over to your web hosting account with us and how to update the DNS resource records.
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Q: Will my current web hosting provider need to do anything?
A: Nope. We will never contact your web hosting provider about anything at all. They will not be aware of the website migration either.
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Q: Which hosting providers can you transfer website content from?
A: Yes. We support all regular Linux–driven hosting platforms. We do not support Windows–powered web hosting platforms, because we don’t offer Windows web hosting services ourselves.Furthermore, we do not support proprietary web site building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.