1 hour ticket response
We are focused on giving a swift and appropriate answer to each technical support ticket submitted by a customer. Our knowledgeable client care staff members will examine your situation and will think of the most efficient solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, our average support ticket response time has proved to be twenty minutes.
A First–Class Customer Care Service
We’ve got a team of web hosting support experts who are eager to reply to all your questions whenever you are in need of support. Most of our support staff representatives have lots of years of experience in the Linux shared hosting packages arena, so you can always rely on swift and exhaustive answers to your problems.
An Easy–to–Browse Help Center Section
In the Web Site Control Panel you can find an intuitive Help section where you can get quick tips on how to use our hosting services. You can find the answers to your queries in the F.A.Q. library, see more information in the web hosting account administration articles or watch the instructional video tutorials.