Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you can find an exhaustive Help Center section featuring a myriad of instructional articles and regularly asked questions. They are compiled by our support team of skillful techs. Just type in your question and our intelligent platform will offer you the most suitable answer.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a collection of step–by–step video tutorials that visually demonstrate how to deal with a typical issue connected to your Linux shared hosting packages account. You’ll find the tutorials in the Help Center section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 client care service and a one–hour support ticket response time guarantee. Our practiced technicians will be available to you 24–7 to respond to your enquiries and to solve any problem that you might possibly run into. Just submit a customer service request from the Help section and we will reply instantly.