A Sixty–Minute Ticket Response Guarantee
We offer a one–hour response time warranty for every trouble ticket or email that you send to the tech support staff. We’ll rapidly answer all common queries and forward right away the case to our system administrators in case further assistance is needed. If you make use of our Administration Services package, we will perform any of the included server administration services at a time that has been agreed upon earlier.
An Excellent Technical Support Service
We will be available to you 24x7 to reply to any queries that you may have with regard to our Web Site Control Panel or any of the apps that we have pre–installed for you on the dedicated web hosting server. If you also require assistance handling server administration tasks, you can take a glance at our Administration Services package, which includes backup space, weekly OS updates, server monitoring and rebooting services, as well as software installation and problem troubleshooting procedures
An Easy–to–Navigate Help Area
Every Linux dedicated servers hosting package comes with our free Web Site Control Panel, which features an integrated knowledgebase and a collection of step–by–step video tutorials. Whenever you need help while working with the Web Site Control Panel, just hit the Videos or Help buttons located in the upper right corner.